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What is Cincom Intelligent Guidance?

What is Cincom Intelligent Guidance?

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Cincom Intelligent Guidance is a technology accelerator that transforms the healthcare revenue cycle and ensures an immediate improvement to the customer/patient experience by:

  • Monitoring all patient, insurance, and other related information
  • Interpreting all patient information in relation to the healthcare provider’s processes and rules
  • Eliminating data quality and consistency problems
  • Providing automated actions or focused guidance every step of the way

Unlike other systems that replace existing Health Information Systems (HIS), the revolutionary technology behind Cincom Intelligent Guidance allows you to extend an existing HIS with easy-to-use, knowledge-driven applications and software services.

Cincom Intelligent Guidance empowers the patient registration and revenue-cycle processes by:

  • Prompting registrars with interactive guides – Automated Intelligent Guidance enables you to build the rules that guide registrars and other patient-facing employees through complex registration processes with easy-to-understand prompts and scripts.
  • Turning data into information – Automated Intelligent Guidance enables you to not only access the data needed, but also create business rules that customize the information to specifically fit the required registration or revenue-related process of the hospital or healthcare-provider facility.
  • Initiating actions when needed – Automated Intelligent Guidance enables you to build business rules to detect key events in the registration or revenue cycle processes, performing a predetermined action when that event occurs.

Contact Cincom to explore how you can add intelligent guidance to your existing offerings.

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