All Entries Tagged With: "About Intelligent Guidance"
Add Intelligent Guidance to Your Healthcare Revenue Cycle Applications
To take full advantage of the dynamic healthcare providers’ market, it makes sense to partner with Cincom, a long-term, reputable and reliable company that has a history of financial strength, security, and success. We have partners who are already using our technology and who count on us to deliver.
Cincom technologies are proven to add value to your own offerings and allow you to achieve rapid revenue and returns on what you already know about your customers. Our technology is robust, tried and proven. Additionally, we are easy to do business with and provide the training and backup support you need to be successful. That’s a promise.
The next step
If you’re already focused on the healthcare revenue cycle and would like to take advantage of this opportunity to remain competitive by adding Intelligent Guidance capability to your healthcare offerings, contact Cincom by completing the form here, or call us at:
• 513.612.2031 – Chris Woodhead, Director of Cincom Intelligent Business Applications
• 513.612-2077 – John Mangan, Business Development Director, Cincom Intelligent Business Applications
The Right Market, The Right Product, The Right Program, The Right Partner
What if you could provide an expert over the shoulder of each registrar?
Now you can! With Cincom Intelligent Guidance, you have the capability to overlay intelligent guidance onto your existing software and services, as well as existing (and future) healthcare revenue cycle applications.
In today’s dynamic world of patient admissions, circumstances and policies change frequently. When saying and doing the right things at the right time can mean the difference between 100% reimbursement for services and a bad debt write-off, the addition of intelligent guidance gives your offerings the competitive edge that healthcare managers are looking for.
Cincom Intelligent Guidance provides interactive guides, prompts and alerts, format checks and scripts to every registrar, patient-access and revenue-cycle manager at the exact moment it’s needed. With Intelligent Guidance, you can provide the right information, at the right time, and in the right format to empower registrars and others to better execute their jobs.
Healthcare administrators know that it’s impossible to train someone to respond correctly in every situation – there are just too many variables. Intelligent Guidance allows patient admissions to put a virtual expert over the shoulder of each patient-facing administrative employee. It ensures that they quickly capture all relevant information, interpret the appropriate actions and guides them to act in the best interest of the patient and the hospital.
Contact Cincom to explore how you can add Cincom Intelligent Guidance to your existing healthcare solutions.
More information
• AIG Solution Overview
• Benefits of Cincom Intelligent Guidance
Have healthcare providers invested in applications that include Intelligent Guidance?
Yes.
Healthcare providers such as Prince William Hospital and TriHealth have recognized the value of adding intelligent guidance to their registration processes. And many providers just like them are now looking for solutions that incorporate automated intelligent guidance into every aspect of the healthcare revenue cycle. Don’t you want to be able to provide it to them?
Check our case studies to see how healthcare providers are utilizing intelligent guidance.
Then contact Cincom to explore how you can add Cincom Intelligent Guidance to your existing healthcare solutions.
More information
• Case Studies
Are applications powered by Cincom Intelligent Guidance currently being offered by healthcare vendors?
Yes. Healthcare vendors just like you are realizing the value, competitive edge, and return on investment they receive by integrating automated intelligent guidance into their existing software and services offerings. And it’s not as difficult or time-consuming to do so as you may think. With Cincom Intelligent Guidance, it can be done quickly and seamlessly. And the rewards gained by being the only vendor offering intelligent guidance? Very much worth it.
Check Existing Applications to explore the ways that healthcare vendors are already integrating intelligent guidance into their applications.
And then Contact Cincom to explore how you can add Cincom Intelligent Guidance to your existing healthcare solutions.
More information
• Existing Applications
Revenue360 – Optimize the Revenue Cycle with Intelligent Guidance
Jointly developed by Cincom and Provider Advantage, Revenue360 is a HIPAA-compliant, revenue-cycle improvement solution with Intelligent Guidance at its core.
Revenue360 optimizes the entire revenue cycle by seamlessly integrating with the existing Hospital Information System (HIS) and then using the power of Cincom Intelligent Guidance to guide personnel through the complex, revenue-related processes by:
- Accessing and fully integrating patient information from multiple data sources
- Interactively guiding hospital personnel through the registration process
- Eliminating the need for disparate, bolt-on applications
- Ensuring real-time data verification
- Providing a flexible and customizable platform
Revenue 360 is designed with the future needs of healthcare providers in mind. It runs alongside the existing health information system. Since it is modular in its implementation, it can be assembled according to today’s specific needs, yet it will be able to support other requirements in the future. That is, Revenue360 allows healthcare providers to select the modules that match their needs today, and then add other modules as desired without major changes to their existing products and services.
Revenue360 was developed jointly by Cincom and Cincom’s partner, Provider Advantage.
More information
• Revenue360 Demo
• Improving Your Revenue Cycle with Revenue360
Contact Cincom to explore how easily you can add Cincom Intelligent Guidance to your existing healthcare solutions.
Get Registrations Right from the Start with Cincom Intelligent Guided Registration
Cincom Intelligent Guided Registration™, powered by Cincom Intelligent Guidance, helps healthcare providers avoid third-party denials and bad-debt write-offs at the point of registration – before they occur. Denial avoidance starts by preventing the major cause of third-party denials and bad-debt write-offs – inaccurate insurance data. Intelligent Guided Registration does just that. By complementing your existing patient-registration system with a value-added, decision support solution, it empowers your registrars to gather accurate patient insurance information virtually every time.
Contact Cincom to explore how easily you can add Cincom Intelligent Guidance to your existing healthcare solutions.
Prince William Hospital uses Automated Intelligent Guidance to overcome patient registration challenges
Marilyn Evans, Director of Patient Access Services at Prince William Hospital, speaks at the National Association of Healthcare Access Management’s (NAHAM) 35th annual conference about the challenges hospitals face in patient registration – and how Prince William Hospital overcame these challenges using automated intelligent guidance and Revenue360.
Watch Marilyn Evan’s presentation at NAHAM 35TH Annual Conference.
Contact Cincom to explore how easily you can add Cincom Intelligent Guidance to your existing healthcare solutions.
What is Cincom Intelligent Guidance?
Cincom Intelligent Guidance is a technology accelerator that transforms the healthcare revenue cycle and ensures an immediate improvement to the customer/patient experience by:
- Monitoring all patient, insurance, and other related information
- Interpreting all patient information in relation to the healthcare provider’s processes and rules
- Eliminating data quality and consistency problems
- Providing automated actions or focused guidance every step of the way
Unlike other systems that replace existing Health Information Systems (HIS), the revolutionary technology behind Cincom Intelligent Guidance allows you to extend an existing HIS with easy-to-use, knowledge-driven applications and software services.
Cincom Intelligent Guidance empowers the patient registration and revenue-cycle processes by:
- Prompting registrars with interactive guides – Automated Intelligent Guidance enables you to build the rules that guide registrars and other patient-facing employees through complex registration processes with easy-to-understand prompts and scripts.
- Turning data into information – Automated Intelligent Guidance enables you to not only access the data needed, but also create business rules that customize the information to specifically fit the required registration or revenue-related process of the hospital or healthcare-provider facility.
- Initiating actions when needed – Automated Intelligent Guidance enables you to build business rules to detect key events in the registration or revenue cycle processes, performing a predetermined action when that event occurs.
Contact Cincom to explore how you can add intelligent guidance to your existing offerings.
More information
- Guiding your patient administration team through the admission process
- Existing Applications using Intelligent Guidance
- Case Studies
Five Possible Ways to Use Intelligent Guidance
1) Intelligent Real-Time Alerts – Alerts the registrar to skip to a different stage of the process or change the sequence of the workflow. Easily administered rules drive these actions.
2) Intelligent Real-Time Prompts – Anticipate where errors are likely to occur and have prompts pop up with instructions to eliminate the potential error.
3) Intelligent Format Checks – Catch format errors and direct the registrar on how to correct them, thereby eliminating up to 90% of all errors due to careless typos that may compromise an entire registration.
4) Automated Intelligent Scripts – At selected times during registration, intelligent guidance can pop up a scripted response related to any situation, compliance, policy or patient.
5) Intelligent Registrar Guides – Guides containing an easy-to-understand tree of questions and answers can pup up at any point in the registration process to lead the registrar through a deductive process that results in an automated action.
There are many other ways you may choose to add intelligent guidance to your offerings to optimize and transform the healthcare revenue cycle for your customers. Contact us to explore how easily you can add intelligent guidance to your existing offerings.
TriHealth selects Cincom Intelligent Guided Registration (IGR) to streamline patient registration
TriHealth combines the strengths of two of Greater Cincinnati, Ohio’s finest healthcare organizations, Bethesda and Good Samaritan Hospitals. On any given day, TriHealth performs in excess of 2,000 patient registrations. These registrations must be accurate in order to provide appropriate treatment and care, and to ensure proper and prompt payment of claims. TriHealth’s error rate was already low and its accuracy rate high, but management felt they could reduce delays in claims payments and denials even more.
Cincom IGR™, powered by Cincom Intelligent Guidance, simplifies and improves TriHealth’s registration process and reduces the errors that lead to delayed payments and denials. With IGR, TriHealth’s benefits are many, including: reduced registration errors, increased registrar morale and patient satisfaction, decreased registrar training time, reduced denials, and more.
Contact Cincom to explore how easily you can add automated intelligent guidance to your existing healthcare solutions.
