TriHealth selects Cincom Intelligent Guided Registration (IGR) to streamline patient registration

TriHealth combines the strengths of two of Greater Cincinnati, Ohio’s finest healthcare organizations, Bethesda and Good Samaritan Hospitals. On any given day, TriHealth performs in excess of 2,000 patient registrations. These registrations must be accurate in order to provide appropriate treatment and care, and to ensure proper and prompt payment of claims. TriHealth’s error rate was already low and its accuracy rate high, but management felt they could reduce delays in claims payments and denials even more.

Cincom IGR™, powered by Cincom Intelligent Guidance, simplifies and improves TriHealth’s registration process and reduces the errors that lead to delayed payments and denials. With IGR, TriHealth’s benefits are many, including: reduced registration errors, increased registrar morale and patient satisfaction, decreased registrar training time, reduced denials, and more.

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Contact Cincom to explore how easily you can add automated intelligent guidance to your existing healthcare solutions.