What if you could provide an expert over the shoulder of each registrar?

With Cincom Intelligent Guidance, you have the capability to overlay intelligent guidance onto your existing software and services, as well as existing (and future) healthcare revenue cycle applications.

Have healthcare providers invested in applications that include Intelligent Guidance?

Healthcare providers such as Prince William Hospital and TriHealth have recognized the value of adding intelligent guidance to their registration processes.

Are applications powered by Cincom Intelligent Guidance currently being offered by healthcare vendors?

Healthcare vendors just like you are realizing the value, competitive edge, and return on investment they receive by integrating automated intelligent guidance into their existing software and services offerings.

Prince William Hospital uses Automated Intelligent Guidance to overcome patient registration challenges

Marilyn Evans, Director of Patient Access Services at Prince William Hospital, speaks at the National Association of Healthcare Access Management’s (NAHAM) 35th annual conference about the challenges hospitals face in patient registration – and how Prince William Hospital overcame these challenges using automated intelligent guidance and Revenue360.
Watch Marilyn Evan’s presentation at NAHAM 35TH Annual Conference.
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TriHealth selects Cincom Intelligent Guided Registration (IGR) to streamline patient registration

TriHealth combines the strengths of two of Greater Cincinnati, Ohio’s finest healthcare organizations, Bethesda and Good Samaritan Hospitals. On any given day, TriHealth performs in excess of 2,000 patient registrations. These registrations must be accurate in order to provide appropriate treatment and care, and to ensure proper and prompt payment of claims. TriHealth’s error rate [...]

CareMedic and Cincom Sign OEM Technology Partnership for Healthcare Solution

Caremedic Systems Adds Cincom Intelligent Guidance to Patient Access Management Solution for better patient experience and quicker, more-accurate healthcare-provider reimbursement.

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  • Benefits of adding Cincom Intelligent Guidance to your applications

    Benefits of adding Cincom Intelligent Guidance to your applications

  • Intelligent Guidance: Deployment and Reliability

    Intelligent Guidance: Deployment and Reliability

    Publishing Changes to the Front-End With Immediate Effect

    Cincom’s Intelligent Guidance components use the Cincom Knowledge Master (CKM) repository and caching implementation to provide fast deployment times and improved reliability to all registrar workstations.
    This provides hospitals the benefit of flexibility when changing their business processes knowing that these changes can be quickly reflected in their registration guidance.  [...]

  • Just-in-time Knowledge Distribution Enables the Inexperienced to Behave as Experts

    Just-in-time Knowledge Distribution Enables the Inexperienced to Behave as Experts

    by John Mangan, Senior Product Strategy Manager
    Hospital employees who interact with patients during registration have a difficult job. They are expected to gather all the relevant demographic and insurance information, compare it to existing information, interpret the combination, and then make a decision that results in appropriate and compliant actions and behavior. And they are [...]

  • Intelligent Guidance Technology Can Help Healthcare Facilities Adopt ‘Lean’ Principles

    Intelligent Guidance Technology Can Help Healthcare Facilities Adopt ‘Lean’ Principles

    By  John Mangan, Senior Product Strategy Manager.
    We usually associate “lean” with manufacturing. That’s because this management philosophy was inspired by the work of W. Edwards Deming at manufacturers in post war Japan and caught the attention of the U.S. by way of Toyota Motor’s manufacturing continuous improvement systems.
    However, it’s not surprising that classic lean management [...]

  • What is Cincom Intelligent Guidance?

    What is Cincom Intelligent Guidance?

  • Five Possible Ways to Use Intelligent Guidance

    Five Possible Ways to Use Intelligent Guidance

  • Improve Hospital Patient Registration and Bottom Line Financial Results

    Improve Hospital Patient Registration and Bottom Line Financial Results

    According to the American Hospital Association 60 percent of hospitals in the United States lose money providing patient care. While that percentage might seem high, it’s even more shocking when paired with the statistic that healthcare providers lose $60 billion a year due to registration errors alone.
    The sheer amount of information collected as a person [...]

  • Better Hospital Revenue Cycle Begins at Registration

    Better Hospital Revenue Cycle Begins at Registration

    The registration process is often a critical area that is ripe for improvement and one that can have a significant impact in both patient satisfaction and the hospital’s bottom line.

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